Your Toshiba laptop keeps you connected to your business whether you are giving a presentation or traveling to meet customers or clients. All Toshiba laptops have a model-part number that uniquely identifies each machine. You may need this number if you contact Toshiba customer support for repairs or help with your laptop. To find the model-part number, look for the sticker on the bottom of your Toshiba laptop. If the sticker has been removed, you can also find the model-part number by checking Windows System Information.

I bought a Toshiba Tecra M2 used from someone on craigslist. (Won’t return my phone calls) When I tried to buy a startup replacement disk from Toshiba, I discovered to my horror that there was no serial number on the bottom of the computer and the serial number was also gone from the applications menu. The Toshiba people didn’t have any other ideas about how to find the serial number and taking it to a repair shop is way too expensive. Is there another way to find the serial number, and can I get any support if the computer was stolen? The XP Pro software has a virus that no one can locate and I need to reload everything for the computer to be useable again. To the best of my knowledge, on Toshiba laptops you can find the serial number in two different places.

How to find a toshiba laptop serial or model number. Sticker removed by accident. Naxxy Mar 16, 2014, 11:51 PM. I pulled off my sticker and now i need it becasue i need to download the touch mouse because it wasnt working. So now i have a big issue and im annoyed. 3 answers Last reply Apr 13, 2015.

The first place would be the sticker on the bottom of the laptop. The second location is the DMI string.

Each Toshiba motherboard should be programmed with a DMI string and this string has information about the laptop (model name, part number and serial number). Unfortunately the utility for writing/reading the DMI string is not available for general public, only certified Toshiba technicians can access it. Iso 9001 Management Review Meeting Presentation Solutions. If you want to find the laptop serial number, you’ll have to go to an authorized Toshiba service center.

If the serial number has been erased from the DMI string, I don’t know any other way to find it. By the way, if the DMI sting has been programmed with a wrong model name you’ll get a “Wrong Machine” message when you boot the laptop from the recovery DVD and start the recovery process. I believe the utility for writing a correct model name into the DMI string is available for download (for some Toshiba models). Well – I am a a Toshiba tec. First off start using the program: Mainboard DMI information viewer (current ver 1.0).

If the string is gone here – then u need to take pictures of the HDD/ODD/BAT (with each of the serial numbers visible) and contact the manufacturer. These serialnumbers in combination only matches/is unique to one unit serialnumber (the one you are after).

Unfortunly, this type of work – and forwarding of information usually only happens between a service-partner and the respective manufacturer Have a nice day •. Thanks Vish! That was exactly what I needed. START>>ALL PROGRAMS>>TOSHIBA>>UTILITIES>>PC DIAGNOSTIC TOOL I can’t believe the lame customer service I am receiving at Toshiba. Their own registration department can’t even tell you how to find the serial number unless it is on the label (which is worn off because that is where you hold it to tranport it)! Don’t even get me started on my 4 month ordeal in trying to order a restore disk for my 2 Satellite P105-S6024 laptops! I have YET to receive themI digress.

Thanks for the helping me find the serial number to this laptop. Toshiba just tried to pass off a refurbished laptop for my lost one they have had since November 2009. I have the Serviceguard and 2 yrs left on my warranty and am covered for everything and any cause but they lost it and when they first tried to replace with refurbished they said warranty and serviceguard wouldnt continue with replacement. What a crock! That isnt right so I refused it and then they tried to send me one and said, “oh by the way, the serial number sticker will come in mail later since yours isnt there anymore. I dont trust them anymore as this is obviously a scam by Toshiba.

Yes, can you believe it, they are trying to either screw me by doing this and if something happens to this refurbished one the serial # wont match something or they are trying to rip off their warranty company. Yes, Toshiba is committing fraud but they are smart enough to not send this stuff to me by email. I am almosy 2 months and still have no laptop and am under warranty and paid extra for their Serviceguard. Be Warned they are a Crooks and absolutely horrible Cust Service as they stole my laptop and have no intention of solving this correctly. I have a satellite p100 and the sticker on the bottom is fine.

The problem is, all it says is p100 and I would like to download some drivers to run the touchpad and sd card reader. This is complete crap and I now despise Toshiba. What a waste of money for the warranty because it means nothing to them. Another reason for them to waste customers time with rebuttals why it is not covered. I am not even asking for repair or anything from them but they immediately started telling me why they could not talk to me. Unless they charge me over the phone. I am in warranty and I just called to get the exact model number, to a computer I bought from them, and which they didn’t think to label it fully.